This Privacy Policy explains what personal information we collect, how and why we use it, who we may share it with, how long we keep it, and the rights available to you under UK data protection law.

Most personal information is provided directly by you. We may also receive limited information from service providers that support payments, membership administration, email delivery, affiliate tracking or website operation. For example, a payment provider may tell us that a payment succeeded, and an affiliate-tracking system may tell us which affiliate referred a customer.

· To provide courses, memberships, training, member resources and support.

· To create and administer member accounts and control access to member-only services.

· To process purchases, payments, renewals and membership access.

· To operate the AI-powered Etsy Listing Generator.

· To register, administer and pay affiliates where applicable.

· To deliver webinars and online training.

· To respond to enquiries and support requests.

· To send service messages relating to a purchase, account, membership or event.

· To send marketing communications where we have a lawful basis to do so.

· To maintain the security, reliability and operation of our website and services.

· To prevent fraud, misuse and unauthorised access.

· To maintain financial, tax and business records.

· To meet legal and regulatory obligations.

· To understand and improve our services.

We do not sell your personal information to advertisers or other third parties.

We may send you marketing communications where we have consent or another lawful basis permitted by UK law. Where the Privacy and Electronic Communications Regulations allow it, we may also contact existing customers about similar products or services, provided that an appropriate opt-out is offered.

You can stop receiving marketing emails at any time by using the unsubscribe link in the email or by contacting support@podlaunchpro.com. Opting out of marketing does not prevent us from sending necessary service messages about your account, purchase, membership or transaction.

Our website and the services we use may use cookies and similar technologies. Some are necessary for functions such as login, checkout, security and membership access. Others may be used for analytics, advertising or measuring website use.

Where UK law requires consent, we seek consent before using non-essential cookies or similar technologies. You can also control cookies through your browser settings and, where available, through the cookie controls shown on our website.

We use trusted service providers to run POD Launch Pro. Depending on the service you use, personal information may be processed by providers involved in:

· Website, funnel and membership services, including Systeme.io.

· Application hosting and technical infrastructure, including Vercel and related cloud services.

· Artificial intelligence processing, including OpenAI where used by the Listing Generator.

· Payment processing.

· Email delivery and customer communications.

· Video conferencing and webinar delivery, including Zoom where used.

· Database, security, analytics and technical support services.

We share only the information reasonably necessary for those providers to perform their services. We may also disclose personal information where required by law, regulation, court order or another lawful authority.

Some of our service providers may process personal information outside the United Kingdom. Where personal information is transferred internationally, we take reasonable steps to ensure that the transfer is lawful and that appropriate safeguards are used where required. These may include UK adequacy regulations, the UK International Data Transfer Agreement, the UK Addendum to approved standard contractual clauses, or another lawful transfer mechanism.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including to provide services, administer memberships and affiliates, resolve disputes, maintain appropriate records and meet legal obligations.

· Membership and account information is generally kept while your membership or account is active and afterwards for as long as needed to deal with renewals, support, disputes or legal obligations.

· Support and correspondence records are kept for as long as reasonably necessary to deal with the matter and maintain an appropriate business record.

· Marketing information is kept until you unsubscribe, we no longer have a lawful basis to use it, or we determine that it is no longer needed.

· Affiliate and referral records are kept for as long as needed to administer referrals, commissions, disputes, tax and accounting requirements.

· Financial and transaction information is kept for the period required by applicable tax, accounting and legal obligations.

· Product photographs uploaded to the Listing Generator are processed temporarily and are not retained by the Listing Generator application after generation.

We review the information we hold and delete or anonymise it when it is no longer required.